We were invited here with some friends for dinner. The service was poor to start with but the live music was nice so we weren't too bothered at first. Once we were able to order it took forever to get out food and our appetizer came after we were finished eating our meal and it was wrong. Long nights story short after complaining the Assistant General Manager who came across drunk brought our waitress and proceeded to have our table criticize her to her face in front of him. We had already spoken to him privately and so refused to insult her in public in front of him. I changed my mind about her poor service and was no longer irritated with her and quickly decided he needed to be let go of his position at the least and totally for the best interest of the establishment. I have never had such a poor show of leadership and what was supposed to be correction of a problem in my life. I was so embarrassed for her and really put on the spot as a customer. I will NEVER go back here for any reason. The story is much longer and a waste of my time to repeat. The food was just O.K. but liked it a whole lot better than the customer service. Oh and lastly he offered to take of the appetizer from the bill as a courtesy, Oh hey Mr. GM we never actually got the appetizer it was wrong and they took it away.