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  • We were very excited to try this place! Unfortunately, we were stuck here for upwards of 3 hours and the staff seemed to really be struggling. After being seated we waited 20 mins before our drink orders were taken. Once we were finally able to order our food our waiter insisted on simply memorizing everyone's orders (6 people at the table). Several minutes later, another waitress came out to confirm our orders as she was having difficulty deciphering what they were (they were illegibly scribbled on a piece of paper). We then waited an hour for our pizzas to come out only to find that one of the pizzas had a random ingredient added to it that had not been requested. These deep dish pizzas take 45 mins to cook so we weren't about to send it back and have another made. All of our pizzas were room temperature. The manager was kind enough to come out, apologize to us, and offer a discount. We never complained about the service so I'm guessing she simply noticed that we had been sitting there for an obscene amount of time and felt bad. When it came time to split our checks, our waiter took nearly 25 mins printing, re-printing, and swapping around receipts at the cash register. At this point we were all exhausted and just wanted to get out of there! Overall, all of the staff were very friendly and apologetic. I would not visit this place again. In my opinion, it was too expensive, the food itself was mediocre, and I just don't want to ever risk being trapped there for 3 hours again.
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