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| - This is the QT that's walking distance from my house. My old QT was the one on Scottsdale Rd just North of the 202. I liked that one - it was clean, the staff was super friendly, and if you went late at night, it would be filled with gorgeous off-duty strippers (or maybe they were college students or hookers or just girls getting some gum before heading to the club - hard to tell).
This QT on Baseline though is a different story. Now I'm giving this a harsh rating because I LOVE QT, and with the exception of the one in North Phoenix that had a faulty pump cover my pants and fill my shoes with gasoline, I would rate them all a 4 or 5. So that's what I'm comparing it to. This one is pretty clean and sorta has everything you want when you want it, but the staff is short with customers and often kinda rude. Not the typical friendly attitude I've come to expect from QTs. Perhaps it's because this is near ASU and they are tired of dealing with kids? I don't know. Whatever the reason, they could be nicer here. They lose a star for this.
My other main complaint is that their ice is always melted. I've lived here for 9 months now, and every time I go in, the crushed ice is a solid block - like it melted a bit in transit and then froze back into a solid ice lump. That's useless to me. I have to drive to get ice elsewhere... and for that reason - because they make me drive when I could walk - they lose another star.
The third star loss is actually a problem at a lot of places around town... the windshield squeegee bins by the pumps are filled with dirty water rather than cleaning solution and water. I've yet to see it filled with anything other than filthy water. We live in a dusty State. We get dead bugs and cat footprints and tree sap and other stuff that doesn't just come off with dirty water and elbow grease. Throw some window cleaner in there like the fancy places do - like you're supposed to do.
Can't really take away another star for this, but it's pretty annoying that there's often someone smoking near the door - I've seen an employee smoking with a buddy out front once or twice as well. People smoke - not QTs fault. Wish they would smoke around back though.
Finally, I should mention that this QT is probably a 4 compared with most other convenience store chains, but it doesn't hold up to QT standards. Due to convenience and the quality of the gas, I will continue to get gas here, but I'll seldom go inside.
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