No way - no how is this a FIVE STAR hotel. Our tub had a burn stain and although clean - our room was not sparkling clean - which I expected at a FIVE STAR property. ...We had a mix-up at check-in when they said -we had two reservations. We did not. ...They offered an upgrade but at a price. ...Our room was a LONG way from the elevator. I'm not a fan of the layout at Encore either. It is a long walk to the valet parking place. ...If I did it again - I would stay at Wynn - which is cheaper but every bit as nice. ...Wifey loved the smell they pump into the hotel.