About: http://data.yelp.com/Review/id/j4mBEPiy5ERXeLH3MF00JQ

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-05-13 00:00:00 (xsd:dateTime)
itemReviewed	Memories of Japan
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	My three siblings and I went to this restaurant to experience the teppanyaki(cooking table) to catch up and hang out just the kids of the family. To make this review as helpful as possible, It is divided into a short and long review. The Short Review: Pros: -very good food (Cooking table) -Great entertainment value -Clean restaurant -family and kid friendly Cons: -terrible service -takes long time to get your food (took my entire section 2 hours) -loud environment -Unfriendly and unhelpful staff -expensive The Long Review: I used to come here with my entire family when I was 8 or 9. We went to this place a lot but after I turned 12, my parents stopped taking us here and I never understood why. Fast forward 10 years later now that I'm I'm my early 20's. When I called in to make a reservation, I had no problem setting my reservation for 7. I showed up to the restaurant about 10 minutes later than my reservation which meant that the table should have been ready. Not only did they not have a table ready for us but there was a huge lineup of people who still have not yet been seated. From the 6:00 seating. This should have been my first red flag but I didn't take the hint. Fast forward an hour later and we finally get called in to seat. My brother who is currently 10 was starving so we all knew what we wanted to order. What happened next was a 10 minute wait to order drinks (we each ordered water) which took another 10 minutes to get to our table. After 30 minutes, we had finally ordered our food and were starving. The chef took over an hour to get to our table which caused us to order appetizers as we were so hungry. They didn't list the prices of the appetizers which cost a lot more than it should have and we didn't know till the end of the meal. While I was waiting for the chef to come to our table and start our meal, I saw the family at the table across from us. They had 3 little kids who were very restless and hungry. I felt bad since all the kids looked like they were under the age of 7. They also ordered appetizers (tempura) since they were so hungry. after a minutes of the kids beginning to snack, the waitress frantically grabs the plate and tells them she made a mistake with the order and angrily storms off with the plate and food that the kids touched. this crossed a line for me. There was no reason for her to take that food back after the family has touched it. She either brought it to the proper table which would have been unhygienic and unethical or, she threw it out which is equally unacceptable since these kids and their family has been waiting for longer than we have and are hungry. Plus the waitress would just be throwing it out (hopefully) When the chef finally came, he gave an entertaining but short show. We finally were able to eat our food at 10:00. We could only eat a small amount though since we were so tired from waiting so long. We asked to get the bill, some dessert (a scoop of ice cream comes with the meal), and take out containers. The bill for 4 people cost us $180 which is way more than expected all because of the appetizers that we needed (my brother was not feeling well and needed to eat something) Overall the meal took about 2.5 hours of disappointment and the waiting before took an additional 1.5 hours. The end of the night we spent 4 hours and $180 on the worst restaurant experiences in canada. I ended up speaking to the manager who just explained how bad business has been going over the last few months. I felt bat but the service didn't reflect them trying to make a change. I ended the evening by tipping twenty five cents. (More than the amount that makes me look cheep but high enough to show them that they deserved every penny. I can promise you that we will not be eating here again
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ben

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