I called them to obtain my account number because I am disputing a medical charge with my insurance company who should have paid a bill. I asked the person who answers the phone what information does she need from me, she states my social security number, I figured since it was already on my credit report they already had that information so I (probably being a idiot for doing so) gave them the number. The representative then tells me "Oh, its not under that, so what's your last name". I'm thinking to myself if you have it on the credit report why wouldn't she be able to find it under the number. So I asked her, and she then gets very aggressive, asking for the name. At this point I am thinking ok, something is not right with this and I will now have to get my attorney involved to deal with them, I guess it more money out of my pocket but the cost is nothing compared to safety. I instantly put a lock on my social security number.
And all I wanted to do is get a bill paid! Wow...