Food was very, very good. The burrito we had had a ton of chicken put into it and we didn't have to pay for sour cream, which was nice.
As for the two-star rating, the customer service was trash. We interacted with 3 people and they all were very rude, very short and very sloppy. One woman seemed as if she was acting this way because she was ready to get off work - which was exactly what ended up happening.
In short, come for the food, not the service. Order to-go. Always.