I would say 2.5 here. Went at 7:30 in the morning to get a bagel and coffee. After ordering and being handed an empty cup with no lid, I had a feeling I was going to get 7-11 grade coffee. And I sure did. The coffee was weak and watery and not flavorful.
My bagel order was a jalapeño bagel with jalapeño cream cheese. Let me tell you this bagel was thin and stale and the cream cheese was runny and had no kick to it. It was a sad bagel to be honest, I feel bad for saying this. If you're going to call yourself Back East Bagels, you'd better live up to the name. If you think you are going to get the flavorful fluffy/chewy crispy bagels and fresh whippy cream cheese because of the name, you're in for a disappointment. You may be put off if you know what proper bagels taste like.
And please turn down your late 70's butt rock album. It is obnoxious and noisy at 7:30 in the morning.