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| - This is one of the rare restaurants we will never go back to.
It started out iffy, the wait to sit down was almost 10 minutes in a restaurant that was only half-full, and our order was taken around 10 minutes after that. D ordered the Brie Cheese and Ham benny with the Royal Blend fruit juice, and I ordered the Oasis Ambrosia, also with the Royal Blend fruit juice.
Now most breakfasts are cooked relatively quickly, especially in a restaurant that specializes in that style. An agonizingly long 35 minutes later we had our food and yet no drinks. I asked the server who brought us our food where our drinks were. Now, 10-15 minutes prior to being served our food our drinks were put up at the pass but they were not brought to our table until I asked where they were. That is an unnecessarily long wait for drinks and to find out it was the pair that were sitting directly within my line of sight was upsetting to say the least.
For the food:
-The oasis ambrosia was decent, lots of cream and fresh fruit, however the french toast was flavourless and almost uncooked.
-The royal blend was so thick it was difficult to drink, not typical of fresh fruit juice, and mostly consisted of seeds (we found out why afterwards).
-The benny had no brie, or if it did it was so well hidden D couldn't find it, and the whole plate came cold. The potatoes that came with it were under cooked, not seasoned, and had a taste similar to styrofoam (which I tried as well so the description is definitely accurate). His fruit was not very fresh, the eggs were cooked okay, and the hollandaise was bland and cold.
When we got the bill it had an upcharge on our juices for 'smoothie.' We never ever ordered them as smoothies, preferring freshly squeezed juices for breakfast, which turned out to be why they were almost undrinkably thick.
The biggest joke here was that it was passed off by management as 'trainee server,' however even a newbie server cannot also be responsible for the terrible food that came from the kitchen or the lack of drinks when other people MUST have noticed the two glasses sitting at the pass for so long.
All in all it was a terrible experience and we definitely will not be returning, nor will we be interested at any time in trying any other branch of the franchise.
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