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  • Horrible experience tonight. Got confirmation that my order would be at my house at 9:36pm. I called the store n first time they hung up on me. Second time she answered n I addressed how someone hung up on me. Couldn't give me a reasonable answer. She told me that the driver was suppose to call me to tell me my order was being pushed back to 10:20pm. I was upset bc I got no call. I addressed that n she said there was nothing she could do bc she had told the driver. I asked her if my food was ready n she said no. I waited almost two hours for two pizzas n wings. She offered to give me a free liter soda. When the delivery person came my pizza was cold. My wings were not hot/spicy AND there was no two liter pizza. I did not get a sorry, no sympathy at all. Worse pizza hut expericence in my life. The lady also had a rude attitude with me. I know it was her fault but seriously, be more organized. If I just got a call n was let know that my order was being delayed I wouldn't have got upset n would have been morw understanding. But no one called me like she said she told her driver to do. How ridiculous.
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