I called at 8:00 pm on a Friday night, frantic because I noticed my dogs paw was infected and swollen. The receptionist was sweet, and graciously offered advice to me until I could take her in first thing Saturday morning, as they were on a long wait that night and probably wouldn't be able to see my dog before they closed. I brought her in at 7:00 am Saturday morning and were were in and out of the exam within 45 minutes and the price for an exam was less than anywhere else I had ever taken my dogs. Her paw was healed within a week after taking antibiotics. I finally feel like I found a great vet for my dogs!!