We stayed at the NYNY hotel and walked past this place quite a bit before we decided to stop and try it. I had the Roadshack (I think) with fries. It was delicious. The burger was cooked perfectly and had really good flavor, the caramelized onions on top were also super delicious. We had a chocolate shake that was very good. It was chocolaty but not too sweet, like it was made with real chocolate. It was a little crowded i side but that's to be expected. Customer service was also oustanding!