This was a tough review because the food was well prepared and my Daiquiri (very old school traditional) was wonderful. To the bad part, first off the food was good and well done, say 4 stars, but nothing was terribly memorable but that may have been because of the service issues. It was pretty obvious the restaurant was under staffed. For example, it took us about 30 minutes after we sat down to get drinks and the food came out sporadically. It was just sort of painfully paced and the uncontrolled nature of the evening lead to additional issues like our bill being wrong, not having a fork when dinner came out and our DD consistently being out of ice tea. As a side note, the place was also amazingly loud. They need some soft surfaces or curtains to break up the noise, it left us with an uncomfortable dining experience.
Management was involved and helping but they needed more wait staff and probably another bartender; and because management was busy back filling for staff, no one every checked up on us. Net-net, the problems were nothing that cant be fixed and maybe we just hit a bad night. But I don't think I would invest the time and money to try them again for a full dinner, maybe happy hour.