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  • Definitely the least douchey of any Best Buy I've been to, which is why I keep going back. They do have some great deals on DVDs and Blu-ray discs which rotate often. I mean, I'll always check Buybacks first, but if I'm a browsing mood, and there's nothing but old Keeping up Appearances disc sets and sappy Hugh Grant movies at Buybacks, I'll mosey on over to Best Buy to see what they've got. Cara got the customer service part right too. They aren't over the top, but they are always there if you need something. And the return/exchange process is in fact great, which is always good during, and after, the holidays. (Or, like, whenever.) We did TV shopping here last year. The guy was patient as they come, because we were clearly inept at deciding what we liked or wanted. Another staff member explained to us the pros and cons of various netbooks (this was pre-iPad madness) when we were interested in purchasing one. One thing I'd never get here is a phone, though. The phone section always sketches me out for some reason and has too many options. Also, if you go at the wrong time, you can get stuck hearing annoying renditions of "Don't Wanna Miss a Thing" as people partake of the free Rock Band trial (why do people always HAVE to do karaoke when they see it? Why can't they just leave it alone?) But other than that, Best Buy is pretty good.
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