I have know Melissa now for 3 years. She has pet sat our fur kids during that time many times. I don't trust anyone else to watch our fur kids and plan our vacations around her availability , yes, she's that amazing . We have a special needs doggie and she's amazing with her. All our fur kids love Melissa and are happy when she's here. If you want your fur kids to be pampered and spoiled while you are away, look no further , Melissa is your gal.