Courteous front office staff! The PTA's that I've had here are actually better than the PT's. Tammy and Adam are awesome!
As with most places like this that you have to visit regularly, they start out good and then get complacent and inattentive but these PTA's are consistent.
Jackson Physical Therapy, nonetheless, is still better than any other physical therapy practice that I've been to.
I think overall though I just don't like these places because you don't get enough individualized attention, period. They just give you a bunch of exercises that you could really do at home. They need massage therapy along with the other services. After all, most of the patients are in pain and we need soothing. That is all!