This review is for the service department.
Positives
- Friendly service advisors. I mean, really friendly. Great customer service training for sure.
- Waiting area is a palace. Hungry? They've got you covered cooking up made to order meals here! Seriously!
- Convenient. Just off the intersection from Scottsdale and 101.
Negatives
- Price. I get it, I own a Lexus but does that mean an oil change needs to cost $100?
- Price Part 2. Oh boy, we've hit the 20k mile check up. In addition to the oil change they inspect the brakes and test the battery. Thanks, but $200+?
Overall there is nothing wrong with this location which is why I'm giving it 3 stars but I think I'll use an independent shop for the service in the future.