After getting assigned two poorly reviewed plumbing companies by my homeowners insurance company, I decided to do some research and find a highly reviewed plumber and pay out of pocket. I found ASAP Plumbing on Yelp and was given a reasonable quote ($99 to fix a clogged toilet).
I called and got an appointment within 24 hours. My appointment was scheduled for 4-6PM. I am glad I was home because the plumbers arrived a half hour early ... unannounced. The plumbers worked on the toilet for a little more than 20 minutes and told the problem was unfixable. The plumber was apologetic when he recommended a new toilet. I only hope he was being honest and not trying to upsale me on more services.
While I am not at all satisfied with the result of the service received, I will be fair and give ASAP Plumbing four stars based on their response time and courteous demeanor. These are traits that most companies do not have.