This certainly is not my top choice when the intense craving for delicious pizza hits. This may have to do with the fact that in not really a fan of New York style pizza. Ive been here more than a few times since they opened last year and while the inner workings of the establishment have improved over time (organization on the front end in terms of lines and congested dining area merging with line to order) I feel like the pizza hasn't really changed much.
Without fail, every time we order pizza here I end up blotting it with an entire stack of napkins to get the pools of grease off the slice, and I certainly wouldn't say that it's even "great" pizza. In reality it simply does the job when it's one of the fastest options for food while on Medina Square.
I will say that the staff are usually very friendly but some of the younger employees could definitely use some work in area of smiling when greeting customers throughout the ordering/pick up process.
On the plus side, they have bathrooms and you can order by the slice (1/4 of a pizza) if you don't want to deal with ordering an entire pie. Also, they have (had) a buy 10 slices get the 11th slice free but it only applies to purchasing single slices not whole pizza pies (4 slices in a pie).