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| - For the stores and the physical mall itself, I'd award Biltmore Fashion a 5 stars. There are many great stores and restaurants here and it is an nice, upscale location. There is a lot of greenery and a misting system in the summer. But why the three stars? Well, to understand that, you must first understand how the mall is laid out. In the back there is a large 4 (?) story parking garage which has walkways to Neiman Marcus and anyone can park there for free. In the front of the mall they have a ton, and I mean a ton, of parking spaces as the mall is essentially surrounded by parking on all sides (with the aforementioned parking garage being one of them). However, they have recently started charging for parking in parking lot (i.e. the front). Despite the fact that they never had any shortage of parking, they decided to start charging for parking there anyways. The parking is free for two hours with validation, so I would give Biltmore Fashion 4 stars except for the fact that there new parking system is terribly designed. It is both confusing (to newcomers) and hard to navigate (leading to congestion of through traffic. Also you must pay for parking at kiosks, before you get to your car which is another inconvenience. Since there is ample free parking, I'm not too concerned, but the free parking is less convenient.
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