I had no problem with the color and high-lights. The girl did a great job. The cut was a little off and my problem is the prices. They charge an astronomical amount of money and the customer service leaves a lot of to be desired. The stylist was very nice its more as the front desk that seems annoyed when customers are there. I did not appreciate paying 40 dollars for a hair cut when it was uneven. Ah well- I gave them a few tries because of the convenient location and hours but I found another place that is cheaper and still of the same caliber.