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  • Went here this morning to pick up an order for work. Girl behind counter had her back to me and didn't greet me. She finally turned around to say she'd be with me in a minute, with the personality of someone going for a colonoscopy. I told her what the order was under, she tells me o.k. Can't find the order, finds it, then has to take more time to ask her fellow employee if the order is complete. When the employee says yes, she has me sign the receipt. But wait there's more. After signing the receipt, she then has to ask the same employee what copy I get- unbelievable! I know Panera is part of the trendy, supposedly better for you, fast-casual family, but instead of spending all that money on those damn commercials touting their clean salads, put some money into training the incompetent staff. Oh and they forgot to give me the cream cheese for the bagels-Thanks guys!
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