I have went to this location 09/23/16 and did an upgrade from an iPhone 6 to a 7. Sales Rep Brycin Baptiste was awesome he took the time to explain the process and also went through the different promotions that they had. I returned to the store on 9/26/16 due to Fraud over the weekend and had to redo it all over again. Thanks to Brycin he took the time out of his busy schedule do it all over again. Thanks Bryc for the respect, loyalty and and outstanding customer service that you provided to me and your customers. I give you 10 stars !!!!