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  • The service was excellent from the young man who brought our tea, salads, and lunch items. No complaints there. The tea was great, the salads, too. However, the cucumber sandwiches were bitter, and so was the tunafish. When we told the woman server of this, we were told "Well, sometimes you get a bitter cucumber." When we asked her to substitute those with the ones we DID like (cranberry chicken salad or egg salad) we were told, "No, the chef already made all she's going to make for the day, and we won't make you more." I about fell off my chair, so did my mom. For a 70th birthday present, I couldn't believe we had to endure 'no substitutions' for SOUR food.! What a joke. We will NOT be returning, and will take our business to better establishments for high tea, like the Ritz. We also did not care for the fact that gratuity and tax were automatically added and would NOT have tipped that much on a $70 bill for such POOR customer service. I'm surprised this place still sticks around, what a disgrace.
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