Cons: Too many people in the store. Its hard to navigate through the closed maze. It can be claustrophobic without windows or exits. I only shop in store when absolutely necessary. The store is not for those with anxiety : -)
Pros: Price points are right on the mark. I bought a sleek desk for my home office. No frills but sturdy and attractive. It was less than $200.
I like the fact that the instructions for most items are good, online and easy to accomplish. If I can do it, anyone can. I put things together by myself and only need help turning heavy items.