I really want to give this place 5 stars because my 18 month old loves all the toys and playing here. My issue (and maybe it's just been bad luck on the days we've chosen to go) is parents who sit on the couches with their noses in their phones never once looking up. I am all for relaxing on the couch while your child is entertained by the fun toys, but it's not a daycare, keep an eye on your child. When I was there the other day my son and I left to go to the snack area and a little girl booked it out of the door after us, I chased her down and walked her back into the play area and her mom never once even noticed. Also, we've had issues with other kids pushing and hitting, I know kids are going to do this and don't know better at this age but it's frustrating when the same kid keeps shoving and hitting your child while their parent sits on their cell phone completely unaware.