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| - After standing in line for Uncle Tetsu's on Dundas and Bay, the line-up at Bang Bang last night was nothing.
...although, it was long enough for us to wonder why there was a line-up at all, since we were less than 10 people away from the front. As we inched our way ever closer to being inside the little shop, we asked ourselves, "do you think it's the staff or the customers slowing things down?", since we could see two scenarios, 1) the hipsters in line taking forever and a day to choose from the expansive cookie/ice cream combination, and/or 2) the owners wanting to slow things down to create line-up "buzz". In the end, we think it just came down to bad management - although there were a number of employees behind the counter, there didn't seem to be a lot of efficiency with how they were working - one seemed locked to the waffle maker and cash register, one was refilling ice cream, a couple were just kind of walking around, which left one person to actually take and fulfill orders. No real focus on moving the line. Annoying, but not so much it ruins the fact that this is a great concept, and that they have a great selection of inventive ice creams and options to wrap around them.
We had an Everything Cookie sandwich with Burnt Toffee ice cream - great, although the ice cream may not have been quite cold enough (it melted too fast to enjoy eating it as a sandwich, the ice cream smooshed out of the cookie a little too quickly). Even better was the Avocado ice cream in a crisp-topped cream puff! The cream puff was perfectly-sized and held the generous scoop of ice cream from first to last bite, the full cookie sandwich was a little much for one person, but I guess that depends on your mood and hunger level. Next time, we'll try different cookies, but probably just do the half sandwich.
Here's hoping they get faster as summer approaches!
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