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  • This was my first experience ever visiting a nail salon before. I chose this one because it was close to my home and they had a decent review on Yelp with happy customers. I visited roughly 3 weeks ago for a full set with gel polish. My friend and I arrived for our appointments about 10 minutes early, and they started on their pedicure right away. My appointment time came around and past with no assurance that I would be helped soon. About 15 minutes past, someone had come by and dropped off a small water bottle and told me someone would help me soon. My service finally started 30 minutes past my appointment time, and they definitely were not busy.... On to the service: the man who did my nails really made no effort to try and make me feel at ease or comfortable for my first service. Between not knowing what to expect, the back and forth talking with employees and answering the telephone, I was more stressed than anything. As he was finishing up and trimming my cuticles, he told me since this is my first time he will trim them for free. Um, what? Is that not part of a nail service?! I do like my nails, but the applications looks sort of crooked on a couple nails. And the gel polish wasn't evenly applied. All things considered, I enjoy having the acrylics. But, I will not be returning to this nail salon.
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