Went to get my car cleaned after a road trip to San Diego and back purchased the Diamond Package. The from guy immediately tries to sell me into a hand wax which is double the price but that's fine . It's his job to sell. He then writes the number in the window like they do. He puts P/929 on the window so I ask that it is the Diamond (29.99). He says yes , this includes the Carnuba Hot Wax. So I watch it go through the car wash, no Carnuba wax. I ask the young lady behind the counter and she starts to tell me that there is no difference between the Platinum at 24.99 and the Diamond besides the wax. I then explain to her that I watched it go through and it was not applied ...she kept saying there was no difference and trying to explain the packages. The person who put it through in the beginning came in and started to tell me the same thing. They eventually ran it through again and The wax was applied this time. I don't believe this is the only time that this has happened . Moral of the story, watch your car go through to make sure you are getting what you paid for and don't go here.