So I put a ton of miles on my car, who doesn't nowadays? I needed another oil change so I headed back to Super Lube and was immensely disappointed. It appeared they have some "new" guys working now.
I purchased the "Basic" oil change for $19.99 it's simply new oil and filter. I don't need fluid top off's as I do it myself. Back in November I had my headlights refinished hear where they buffed the lenses to make them look good again. When you have them do it they clean them for free for 6 months after the purchase. Anyways I told the guy I wanted them clean, he runs my plate and says oh you don't get that service. I asked why? He replies we don't have you in the computer system.
Well buddy I save ALL my receipts so not so fast, I pulled it out and he looked it over and said "OK" like that was supposed to mean everything is now alright. He completes the oil change and cleans the headlights then has me come to them to pay. Never said thanks or anything.
The service used to be WAY better as you can see on my previous review. I will not be going back, if I want crappy service I would stop at Wal-Mart to get an oil Change.
Zimbrick here I come!