Yesterday, I had my first facial(Mother's day gift) and it was a wonderful experience. My esthetician was Jillian. I have serious skin issues so I was very concerned something might make me break out, but she had me fill out a form so she would know everything about me that might cause an issue. She explained what she was doing and why she was using certain products. I felt wonderful during and after the experience! I would highly recommend Jillian to everyone. In addition, I would like to mention one of the salespeople, Marsee. She greeted me when I arrived, and asked about my experience after my facial. She has helped me before, recommending products that could possibly help me with my skin & hair and I have been very satisfied with the results. I'm so glad we have such a great store, salon and spa in the area. I can't wait to schedule more services in the near future. Thank you very much for your excellent customer service ladies!!