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  • I have come to Waldo's many times, and each time has been delicious and overall a great experience! The few most recent times though have disappointing... One of the times we were not acknowledged when we walked through the door. The hostess didn't look up or smile or say I will be right with you... We had to greet her and let her know we would like a booth. Which she seemed annoyed. She didn't even say 'right this way'. She just started walking away with the menus. The food that night wasn't right. My ribs were bloody. Not pink from being smoked, bloody. I thought maybe just bad timing or a busy night..we left dissatisfied. We recently went back and I was looking forward to the yummy bbq that can be found here. Well, we walked in and again we stood their until the host finally said hello with no smile and didn't bother to ask how many in our party. I again asked for a booth and there was no acknowledgment of what I said. He took the menus out and walked away leaving us standing there wondering if he was looking for an open table or actually seating us. Our waitress came over for our drinks...she didn't ask how we were or any appetizers. She very hurriedly asked what we want to drink and it felt like there was somewhere else she would rather be than at our table. We never got our complementary cornbread that I was looking forward to. I had to ask about it later... And when we got it it was very thin and very stale. When we placed our order my fiancĂ© got the sampler and I got ribs. I ordered mine to be crispy on the outside and also to come wet. Food arrived and my ribs were dry. There was no sauce on them. I asked if these were wet and the waitress said yes we put them on the grill. Ok...? Still no sauce....? Both of our food was barely warm also. Whatever. Now we understand that when you smoke meat that it's supposed to be a bit pink inside. My fiancĂ© cut open the link he ordered and it was completely pink. Not smoked pink, way undercooked pink! This made us pretty upset.. We let the waitress know and she went on to say the meat is smoked and is supposed to be pink. There was no apology or taking it back to be cooked a bit longer or comping us for that item. We were frustrated. We decided to try the brownie for dessert. It came out looking pretty scrumptious piled high with whipped cream and drizzled with chocolate. You couldn't even see the brownie. We were thinking that it was something finally right that we could fully enjoy. Wrong. Underneath the whipped cream and ice cream was the smallest piece of a brownie...not even slightly warm! We both looked closer and realized that it was a store bought brownie! It had icing on it... I for one am so disappointed in the whole experience I've had here, twice! I know how amazing this place used to be. The customer service used to be welcoming and laid back...the food used to be perfect...perfect flavor perfect portions perfect everything. Sadly, this last go was our last time coming to this restaurant.
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