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  • This venue is cool but the communication from the staff was brutal and that ruined our evening. Drove the 30 minutes to the venue last night to go see some live music with my son (10 years old) and braved the lousy parking situation. Once into the venue with my son (again, he's clearly under 21) we had two employees approach us. What follows is the agonizing interaction with Employees 1 and 2: E1: "After 10 PM no one under 21 can come in" Me: "Well that's ok, it's only 9:20" E1: "Ok, um, well just keep him close to you, please." Me: "Sure." Three minutes later Employee 2 (with a radio) approached me: E2: "Sir, this is a 21 and over show" Me: "Yeah, no one told me that. I called and checked earlier today and was told we could come and then I checked all your websites (your website and Facebook) as well. Also, the guy who just checked us in said nothing about him being here and let us in with a smile?" E2: "He was incorrect and our website says that this show is 21 and over" Me: "Nope. It doesn't." E2: "But if we get to capacity we can't have anyone under 21" Me: "Are you at capacity right now? There's an awful lot of open area on this patio." E2: "Well...no. But we expect to get to capacity at some point tonight." Me: "Ok, so can we stay until you reach capacity? We'll stand right there on the side of the stage to watch for a bit. We'll leave once you get to capacity" E2: "No. Because we are going to get to capacity" Me: "I don't understand. It's before 10 PM and you're not even at half of your capacity but you're asking us to leave? This doesn't make any sense." E2: "Because we're going to get to capacity and we can't have anyone under 21 when we're at capacity" I felt like Alice in Wonderland just being talked around in circles. The employees never got combative but they were frustrated that I presented them with logic. So my son and I got a 60 minute round trip car ride to not get to see any live music. That stinks.
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