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  • Management soured my experience. Typically I love this place, but usually eat at Egg Works (my friend prefers it) However, I had purchased a Groupon to The Cracked Egg so I needed to use it. The catch. I accidentally purchased a groupon that I could only use Mon-Fri. Since I am always at work M-F, It ended up expiring. If anyone knows anything about Groupon it states right on the page that the value you used to purchase the groupon never expires. So I figured taking it in on a Sunday, at least I would be able to use the original amount towards my meal. The server curtly told me that they would not accept it. When I asked to see a manager, she came over with an attitude and refused to acknowledge my explanation or even listen to anything I wanted to say. She kept repeating we will not take it. I felt that she was incredibly rude and will unfortunately not return to this location because of her. It is really unfortunate for me, because the food was absolutely delicious. Probably one of the better breakfasts I've eaten. But I refuse to go to a restaurant where the management will not even listen to what I have to say. I also feel that it would not have effected the store if she would have honored the original groupon price. Thank goodness for me I can still go to Egg Works. They have always treated me with respect and smiles.
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