I have had two great experiences with EZ Flow Plumbing. I found Scott through a friend of mine who owns a Serv-Pro franchise and I called him about a year ago after a competitor of his claimed that our lines had broken in our attic (PEX) because our water softener wasn't working.
I called Scott and told him about our situation and asked him to come out and test our water softener in-case it needed to be repaired. He showed up the next day and tested the water at multiple areas of the house and called me back to not only tell me that my water softer was within specification but also to tell me that there would be no charge for his service call that day. This was great news to me, since the plumbing company who had been there before and who had actually plumbed our house (Whitton Plumbing) were the ones to tell us that the water conditioner had failed, and were the ones that charged us nearly $500 to cut apart our walls and to fix the repair that had failed from their previous work.
Anyway, back to the review of today's work. I contacted Scott over the weekend and left him a voicemail and he texted me right back to schedule an appointment. I wasn't able to be at the house for the appointment but since they are bonded and insured, this really wasn't an issue. I received a text message and email from them to let me know when they were to arrive and Scott quickly tested my water and called me back to let me know that my softener had finally failed after 13 years of use. He was quick to develop an estimate and they were there the next day in the morning to replace the system.
The price was very reasonable and they have a longer warranty for both the parts and labor than the big-box stores. The area where they worked was kept clean and I am very satisfied with the work that they performed. Thanks very much EZ Flow Plumbing!