These people have been fabulous! My dog is a little bit shy and can show signs of aggression with new dogs (in the past he has had to have solo walks) but they quickly got to know him and suggested introducing him to new dogs for walking buddies - and it all went perfectly! They understand dogs so well and really have your pet's happiness as a priority. Now my dog can participate in group walks! Excellent customer services and my dog is thrilled. Bonus - they sent me pictures of my happy dog while I was at work.