Last time I was here, the wrapping machine was down, and (not sure why) but they wouldn't give us the drinks without wrapping it. So after the cashier was rude to us about it, we decided to wait for the machine to be fixed (like 20 minutes). And after all of that they messed up our order. It tastes good, but after all of the trouble I won't be back. I'd rather try a new boba place with traditional milk tea or taro boba.