My review is of the shop only as I did not visit the museum collection. I am an avid pottery collector so I was psyched to visit the Gardiner Shop. Wow...what a disappointment. The staff was nice and friendly, but unfortunately, not educated about the artists' work sold there. Not able to talk about pottery or explain techniques or even pronounce some of the artists names. Selection is small and EXTREMELY overpriced. Don't get me wrong, i know art is expensive. But the same artists' pottery is a third less (or in some instances half the price!) at the Burlington Art Centre or the big clay and glass gallery in Waterloo. If you're a collector, and want local artists' work in a big selection and a reasonable price--go elsewhere.