We were left in the cold. I reserved parking on the Park N Fly website a couple of months ago and on the reservation I indicated that we would be picking up our car at 4:30 am this morning. After retrieving our luggage we went to the shuttle pick up area and stood there with about a dozen other people waiting to be picked up. For nearly half an hour we watched as all the other airport parking companies sent one shuttle after another to pick up passengers. Finally a Park Place driver, who sat in his empty shuttle because all of their customers had already been taken to their cars, said he could take us to the Park N Fly gate and drop us off. But obviously he couldn't drive us thru their gate. Several of us took him up on the offer.
Then once we got to our car there was black ice behind it and my husband fell and hit his head.
We've used PNF many times over the years, but never again. I'd rather pay a little more and park in the garage at CLE, so we don't have to worry about whether or not we will be picked up, or snow and black ice.