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  • Been here once before and couldn't remember what my opinion was...which is rare for me. Was in the area and on the way to see my niece so went in and bought one for her one for myself. 2 stars because the actual cake was decent on both cupcakes I got. The pretty princess (strawberry) and the wedding cake (vanilla). The icing however, is served at an ungodly amount. It is 3 - 4 inches high on every single cupcake in there and you can actually take it off entirely. I went to bite the corner and the entire bouffant of icing came on; clean break alone the bottom no icing left on cake - seemed like they almost pipe it on wax paper and slap it on. A little aggressive and a lot unnecessary. 3.50 for a cupcake? I'm from NYC and lived in Miami for 10 years. That can fly there, where people are making more, spending more and getting better quality for their $4 cupcakes. Gigs you have a little work to do before the outrageous price of your cupcakes is justified. Now for the real work, YOUR CUSTOMER SERVICE IS AWFUL. AWFUL. AWFUL. Whoever owns this place needs to invest in hiring adults rather than rude bratty uninterested teenage kids if they are going to leave their business unattended. I have dealt with bad service but this was beyond. My original plan was to get a box of a couple cupcakes since my sister who is 9 months pregnant and brother in law also love cupcakes and we love to try them from all over town and compare flavors. The nasty attitude on the long blonde haired puss face that refused to tell me her name cost the owner the rest of the cupcakes I would have bought and any chance of me ever going back. They give you dirty looks, get annoyed when you ask a question like you're wasting their time, they don't smile or say hello or anything else for that matter. Who needs that ?? If you know your cupcakes in town you know there are a ton of great cupcakes around. And most don't cost as much! I'd rather spend the 20 mins driving to Fort Mill to Crazed Cupcakery! Owner- word to the wise. When you have nice, mature, professional ADULTS working here I may come back.
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