We have been without an ice machine for 3 years. The machine was tossing the ice all over the freezer, and not making it into the ice box. I called AAS, they came out and immidiatly diagnosed the problem. Booties on the shoes and no mess when they were done. Thank you so much. I have them looking at my range and outside grill too. It seems that there isn't an appliance they they can't work on. Thank you.