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  • This review is for the Emergency Room. (I wonder whether my review will be "filtered" just like the 25+ other 1-star reviews... ) I honestly hope that neither you nor your loved ones would ever need to go to the ER but if you do, avoid this place like the plague. This is the WORST medical establishment I've ever been to, staffed and run by incompetent clowns. Everyone with whom I encountered from the check-in staff through the nurses to the PA was grossly unprofessional. The wait is also horrible, 4.5+ hours before being seen by a doctor? Seriously?? And "being seen" means his glancing at you for 5 seconds??? In fact, the wait was so long that by the time I was finally seen by the doctor, they had managed to loose my test sample they collected upon my arrival. Oh, and do not expect privacy - it's non-existent there. Also, do not expect to be treated like a human being at Summerlin Hospital. What you can expect is overhearing nurses discussing their meal preferences at Chipotle as well as gossiping and making fun of patients after their departure (but still in front of other patients that are still there.) You can also hear nurses mocking patients that are in pain or loudly counting down the remaining time of their shift or complaining about their job. They also act offended if they are called to the patient's room. What a joke. Even the doctor was complaining that he needs to deal with 17-20 patients at a time. Whose fault is that??? Mine??? Not really but I was certainly paying for that with my time. To top it off, I also had to witness one of the nurses complain about how "nothing works here", which surely didn't help me re-establish trust in this facility. When I asked the nurse about the necessity of a certain procedure, she just shrugged her shoulder and answer: "This is what he [the doctor] orders for everyone." Do not go to the ER at Summerlin Hospital unless you do not mind being robbed off your time, your money and your dignity.
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