Kelly is amazing! I was a walk-in on my birthday and he made me feel extra special. He helped me decide on a tragus and forward helix (same ear). He is super fast which made the whole process a breeze. I previously had my tragus pierced and even with the scar tissue, he was able to get it done without any problems. Kelly is really friendly and extremely welcoming. He recommended the perfect jewelry and my piercings came out great!!