As a prospective patient I inquired if they accepted my insurance, which they replied they did. After a routine exam and clean, I was shocked to receive a large invoice. All previous exams and cleaning have ALWAYS been 100% covered by insurance. Turns out my insurance states they are out of network. In all my 4 decades of medical/dental, a first for me. Perhaps they don't believe they should be forthcoming as previous communications have fallen on deaf ears.
BUYER BEWARE, call your insurance carrier and make sure you are not being duped.