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  • The current appliances in our kitchen came from Spencer's. We will not be going back. We ordered the appliances when we started building this house. It was suggested we do so to lock in the price. Ok fine since we did not have to continue with the sale if we did not wish too. Time comes for delivery; they no longer have access to the fridge I picked. I picked this one for very specific reasons. So fine we have to pick another. So we expect delivery the next day, no way. Nothing no calls nothing. We call them are told that it will be a few days because the it will take that long to get them from where ever they get them. Now mind you the commercial style stove had been ordered seven months prior. We had to wait a week. They finally delivered the stove, but forgot the grills on which one cooks. No one knows where they are. They bent the back of the stove by cinching it too tight to the dolly. I tell them just put it in I can not see the back. They say they can not install the hood and fan that day, will be back tomorrow morning. Never came back. It took two days to get an answer as to when they will bring the grates and install the hood. The grates came via UPS and the guy who came to install the hood said he does not know how to install on the granite wall. So we tell him to just forget that part and install the actual hood. He can't, why I never understood. Someone else came four days later and installed the hood and brought the fridge. The door on the fridge is scrapped up. They replace it with a new one a few weeks later and this one has a very crooked logo on the door and with a very week seal on the door. We saved very little money with this purchase. But we were irritated beyond any savings. Oh and I hate the fridge in my kitchen. It will be replaced but not by Spencer's .
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