I purchased a Groupon for full highlights and a cut for $67. She texted me to schedule my appointment and I told her I had longer hair. When I arrived, she told me it would be an additional $40 (didn't mention that when I was booking the appointment). Charging extra is fine, but I think it's rude to have that information and wait until the appointment to let your client know it will be extra.
She was very nice and spent the whole time talking about her life and keeping conversation, but I did not like the extra charge nor how my hair turned out. Most of the foils came out light orange and very brassy, and were very far away from the root. Some foils are 1/2" away from my head and look like they've grown out for the past 4-6 weeks. The entire coloring and cut process was very quick, just under two hours, and I feel that if a little more time was given to it, it might have come out better.
I ended up paying $127 for highlights and a cut with a $20 tip, only to come home and see how brassy the new foils were, and how far out she did the foils. I typically paid $95 to a name brand salon for the same services and always have a good experience. Unfortunately I now have to spend even more money to have someone else fix the chunky, brassy highlights.