| rev:text
| - This place is a hot mess. I came here to watch my sister-in-law and her husband renew their vows at the drive-thru and it was a nightmare from start to finish.
Here's how my run-down with the employees went:
-"Hi, my sister is going to be coming through the drive-thru, where should we stand? She's not here yet and there's another ceremony outside and we don't want to get in the way."
-Blank stare
-"Should we just wait outside?"
-"What's the name?"
-"Melissa ____."
-"I didn't check in no one by that name."
-"Yea, they aren't here yet. Is there somewhere we can wait for them?"
-"There's some chairs by the window." Points to outside and then walks away.
Seriously? You can't even act a little happy in a place where dozens of people get married every day? You can't be a little helpful?
So Melissa and her husband show up in their limo and are ready to cheese it up in Vegas. They fill out the paperwork, pay, and then wait. And then they waited for 40 more minutes. In a limo. In the drive-thru.
They were ready to just forget the whole thing and get their money back but were told (by a completely unapologetic employee) that it would only be 10 more minutes. Apparently we were waiting for a minister to do the service, even though they were only renewing their vows. They don't keep someone around just for regular old ceremonies?
Finally the pastor shows up, apologizes, and proceeds to run through the ceremony. I videotaped it and it took a whole 4.5 minutes. After the ceremony, he IMMEDIATELY hands them an envelope and tells them "he doesn't get paid by the chapel." Uuuuuuuuuuuuuuugh.
I'm sorry, but you need to work out some kind of contract where you get paid per service you preform. Or, the chapel should just require a tip as part of their pricing and give it to the minister to save him the hassle. I really don't want to bad-mouth the pastor because he seemed nice enough, but to me that just seemed like it was in really poor taste.
What bothered my sister-in-law the most was that she called THREE times ahead of this to see if she needed to reserve a spot. Three times she was told no and that it wouldn't be a problem, just come to the drive-thru and she would be taken care of. I guess the chapel just assumes people like to wait in limos (that are being rented by the hour) next to a dirty chapel for an hour during their vacation.
The chapel is old and beat up, the cherubs are falling off the ceiling in the drive-thru like they are trying to escape their misery, and the employees are slow and unfriendly. After having my own renewal at Viva Las Vegas, I cannot believe how completely different this chapel turned out to be.
The only good thing about this place is that their services are cheap (before your tip to the minister, of course).
I would only recommend if you enjoy top-notch Vegas kitsch or if you think you might have cold feet and you want to give yourself an extra 50 minutes before the ceremony to really think it through.
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