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| - It pains me to do this because of my roots, but my last visit at Broken Plate was just awful. The inside is kind of nice because it has a little bit of that cheesy charactured Greek look mixed with a modern clean look. You have the minimalist Parthanon-detailed columns throughout the restaurant, a Bouzouki above the bar and of course the fake white chimney where plates are broken throughout the night whilst the bellowing of "Opa!" is shouted. It's cute and endearing, but really stereotypical.
That being said the space is very open and clean and it looks like a modern restaurant. So I thought it was a good balance. It is, however, very nosy inside. Not to mention the latest in Greek pop they play isn't exactly ... well what's the word ... good. I found there were more families there than couples so just know that it might be difficult to have an intimate conversation inside.
It took our server about 15 - 20 mins to take our drink orders after giving us menus. I can't say I have ever had that happen to me in my 5 years in Calgary. It's serving 101 to at least follow up with the table shortly to see if they want anything to drink. This was very strange and also a prelude of what was to come.
We had the Mussels Mediterraneo ($13) for an appetizer. And we ordered the Halibut ($26) and Lamb shoulder ($28). The mussels were pretty good. Had a tomoto based sauce with it which was decent. And then we waited for the main course. And waited. And waited. And waited.
In fact, during this time nobody came by to see if we were ok. I was engaged with conversation with my friend so I didn't really notice until about 45 mins went by. Finally, a busser, not our waiter, came by to take our plates and ask us if everything was alright. I thought the main course was coming and the place was really busy so I gave them the benefit of the doubt and stated "fine." So I continued conversing with my friend. Finally just over an hour passed and I finally got the waiters attention after several attempts. He told us that he messed up our order in the sequence they keep for the kitchen. ...."What?" I ejected. 1.5 hours later we were enjoying the meal. [insert sarcasm here]
I have never been to a restaurant in Calgary that has ever served me my main course an hour and a half from the order. Even if the entire kitchen was quadriplegic I don't think it would take that long.
I guess I should feel some sympathy, but honestly it isn't rocket science here. My friend nor I were impressed and it led to a very uneasy relationship between us in the server for the rest of the night. His brilliant plan was to give us complimentary baklava at the end of it all. Yeah, totally made me feel better about it.
I am not a scholar in the ways of the server, but my guess would be great communication is part of the job. An awareness of how your table is doing is probably another. He had no idea about our situation. He never communicated with us for an hour and a half about our meal. In fact, I had to get his attention.
The food was ok. However, I couldn't enjoy it at this point. For the price I paid both monetary and in time I might as well of cooked my own Greek food at home. You would be hard pressed to find me at Broken Plate ever again.
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