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About: http://data.yelp.com/Review/id/iudSTxGH2Z7vFaOdnqp1tA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-05-26 00:00:00 (xsd:dateTime)
itemReviewed	Portrait Innovations
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	My family and I went to this studio for the first family photos we've taken in well over half a decade, and were helped by a gentleman named Caleb. I'll admit, we were a little late for our appointment, but when we arrived, he told us that he'd have to get us in "when he can." No time frame. The wait actually wasn't to bad, maybe 10 or 15 minutes, but when he took us back to take the pictures, he was clearly rushing through a series of generic pictures and poses, clicking away so fast, the flash felt like a strobe light! When we were going through the pictures before our purchase, we got a FEW fairly cute pictures of my little niece, one good picture of my sister and myself, but not one DECENT family picture! Who h was our whole purpose of going! So after what felt like being pressured to settle on pictures for packages over $300, we asked to reshoot our family portrait. We did eventually find pictures and a package that we liked, a little basic photo editing being required. We were told to come pick the pictures up in an hour, and left content (if not experiencing some buyer's remorse) with our selections and purchases. An hour later we come back, and our pictures still aren't quite finished and had to wait over 15 minutes for our order to be processed. After returning to our vehicle we decided to sneak a peak at our pictures. Over half the photos were cropped poorly, and NONE of the photo editing we had been promised was done! We started this process at 4:30, it's now pushing 8:30 and we're still waiting for our "professional" family portraits. Family photos are supposed to be a fun and easy experience. This has been neither fun nor easy! Ordinarily I with a review like this, I would only give 1star (less if that we're an option) but while waiting for our pictures the first time, I did witness some amazing customer service, which i believe should be recognised. The associate not only walked her clients to the door, which she held for them, but also literally ran to their car to give them something they had forgotten. Had she been the one to help us, I'm sure this review would have been much different, but Caleb obviously could not be bothered to deliver even passable customer service.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Yvie

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