| rev:text
| - First and last time customer. Went in because my normal nail salon was closed. My nails themselves are just okay. He messed up the polish on my design and did not file my nails smooth, I had to do so myself when I got home. The customer service that I witnessed here today was unbelievably awful! First off, you are in a Wal-Mart, you know you are going to have a wide variety of customers walking in. A woman came in, handicapped, on a scooter, wanting to get a fill. They told her to move her scooter out of the way so people could get by. Okay , I can understand that. But they were rude about it. Then the lady employee who was going to do her nails, her station was all the way against the wall and obviously, the scooter would not fit there. When the customer asked her if she could move to a different station, she responded with "No my stuff here, I no move for you." Then a male employee proceeded with, " You can't walk?!!!" The lady is handicapped and without help (that you did not seem to want to give her) no she can not walk. So hastily, the woman employee said she would move to an outside station. But yet still the woman was told to get out of the scooter. Again with no offers of help from anyone. So she struggles and makes it into the chair, now she has to be turned around and scooted in so that the tech could reach her nails. The customer asked her to help her and the tech replied " I can not help you, I broke my left hand so I can not do much with it." The customer says, " ok what about a male employee?" The man who asked her if she could walk , looked disgusted and bothered. She then literally called out his name and said " Can you help me with my chair?" He replied " Ugh no I can not help you because I broke my hand." Mind you he is just sitting there doing absolutely nothing but playing on his cell phone. This woman is a paying customer just like the rest of us. If you are not there for customer service , then what are you there for? The woman and man tech were so incredibly rude to her and if I were here I would have told them to forget it.... and in not so nice words. Bless this woman's heart for being so patient.
If you want good customer service, and good quality of nails, I'd say for sure go elsewhere.
The only good thing about this experience is that I personally did not have to wait at all to get in, and they were busy.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)